Effective Date: May 4, 2026
Welcome to Luna Bounce! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lunabounce.com/ and use our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
– Personal Information. When you contact us, request a quote, make a booking, or submit a form, we may collect:
* Full name
* Email address
* Phone number
* Event address
* Billing information
* Event details (date, time, type of event)
– Automatically Collected Information
When you visit our website, we may automatically collect:
* IP address
* Browser type
* Device information
* Pages visited
* Time spent on pages
* Referring website
* Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
* Provide and manage our rental services
* Process bookings and payments
* Respond to inquiries and customer support requests
* Send confirmations and service updates
* Improve our website and customer experience
* Run marketing and advertising campaigns
* Prevent fraud and maintain website security
* Comply with legal obligations
3. Cookies and Tracking Technologies
We may use cookies, pixels, and similar tracking technologies, including tools such as:
* Google Analytics
* Google Ads
* Meta (Facebook) Pixel
These tools help us understand user behavior, improve marketing performance, and optimize website functionality.
You can disable cookies through your browser settings, but some features of the site may not function properly.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties, including:
* Payment processors
* Website hosting providers
* Marketing and advertising platforms
* CRM and customer support tools
* Legal authorities when required by law
These providers only receive the information necessary to perform their services.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
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## 6. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, including:
* Access your personal information
* Request correction of inaccurate information
* Request deletion of your data
* Opt out of marketing communications
* Request limitations on data processing
To exercise these rights, contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
We encourage you to review their privacy policies separately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
We encourage users to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us.